Privacy Policy

Information We Collect

When you use Second Wind services, we may collect the following types of information:

• Contact information (name, email address, phone number)
• Company information and professional details
• Website usage data and analytics
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI Representation Control platform and services
• Monitor and optimize how AI models represent your organization
• Generate AI representation scoring and competitive intelligence reports
• Communicate with you about our services and platform updates
• Process payments and manage your account
• Comply with legal obligations
• Analyze platform performance and user experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transaction such as a merger or acquisition

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and procedural safeguards.

AI Data Processing

Our AI Representation Engine processes publicly available information about your organization to monitor and optimize how AI models represent you. We do not train AI models on your proprietary data without explicit consent. All data collected through our platform is used solely to provide our services and generate insights for your organization.

Compliance and Certifications

We maintain compliance with relevant data protection regulations including GDPR and CCPA. We implement industry-standard security practices and are committed to maintaining the highest levels of data protection for our clients across all industries.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Data portability

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. See our Cookie Policy for more details.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: